Contact us

Welcome to Bongak! We are your premier online destination for high-quality Keyboards, Mice, Game Controllers, Smart Watches, and Accessories. Your satisfaction is our priority. Please find the relevant contact information below for any inquiries, pre-sales questions, or after-sales support.

General Inquiries & Customer Support

For all customer service matters, including order status, product information, shipping, returns, and technical support, please reach out to our dedicated team via email. We strive to respond to all inquiries within 24-48 hours during business days.

Email: [email protected]

Our Headquarters

Bongak Inc.
123 Tech Avenue, Suite 450
Silicon Valley, CA 94025
United States

Please note: This is our corporate office address. For returns or exchanges, please first contact customer support via email for instructions and a return authorization.

How to Get the Best Support

To help us assist you promptly, please include the following information in your email when applicable:

  • Your full name
  • Order number (if related to a purchase)
  • Product name or model
  • A detailed description of your question or issue

Thank you for choosing Bongak for your gaming and tech accessory needs. We value your feedback and look forward to assisting you.